Boutique Store Manager, Premium Footwear | Christchurch

US$0.00
  • Stunning boutique located in central Christchurch

  • Above-market salary, staff wardrobe and product benefits

  • Tuesday to Saturday schedule

About the Business & the Role

This is a well-established boutique footwear retailer in the heart of Christchurch’s CBD, with a premium store and a growing e-commerce platform. The business specialises in handcrafted footwear and accessories from leading independent designers and makers across Europe and New Zealand, with collections curated around quality, craftsmanship, and design-led product.

As an independent, family-owned business, the team works closely together across all areas in a collaborative environment where initiative, care, and a genuine passion for product are valued.

We are looking for a capable, business-minded Store Manager to lead the team and support the continued growth of the business. This is a hands-on role suited to someone who enjoys being on the shop floor and taking ownership of both sales performance and day-to-day operations.

Reporting directly to the owner, you’ll oversee the daily management of the store and sales team, and contribute to product sourcing and brand research, with potential involvement in both local and international buying. While retail management experience is ideal, we are open to driven individuals with a passion for retail from a variety of backgrounds.

Key Responsibilities

  • Lead the team on the shop floor, supporting both sales and customer experience

  • Coach and develop staff in product knowledge, styling, and selling skills

  • Monitor store performance and guide the team to achieve sales targets

  • Oversee store operations, including stock, visual merchandising, and online orders

  • Build and maintain strong customer relationships, creating loyal, returning clients

  • Support the recruitment, training, and development of staff

To succeed in this role, you will be:

  • A confident manager with a strong understanding of sales and customer service

  • Organised and efficient, able to prioritise, delegate, and stay calm under pressure

  • Commercially aware, with an interest in improving performance and results

  • Customer-focused, with a genuine care for creating a great experience

  • Someone with a strong eye for fashion, particularly in luxury footwear and visual merchandising

  • Strong in your belief in the product, quickly building knowledge and confidently communicating its craftsmanship, story, and value

  • Able to build a supportive, motivated team culture where people are encouraged to do well

  • Interested in the broader business, with curiosity around areas such as e-commerce, marketing, or operations

The Opportunity

  • A genuine opportunity to grow with the business and evolve your role over time

  • Exposure to buying, product, and broader business strategy, including sourcing new and unique products

  • Work closely with the owner in a collaborative environment where ideas are valued

  • Above-market, competitive salary package

  • A supportive, team-focused culture built on mutual respect and high standards

  • Staff wardrobe and product benefits

  • Tuesday to Saturday schedule

If you enjoy working in a design-led retail environment and are looking for a role where you can take ownership, contribute ideas, and make a difference, we would love to hear from you. Please email Bindy Williams-Lough at Bindy@frameconsulting.co.nz

  • Stunning boutique located in central Christchurch

  • Above-market salary, staff wardrobe and product benefits

  • Tuesday to Saturday schedule

About the Business & the Role

This is a well-established boutique footwear retailer in the heart of Christchurch’s CBD, with a premium store and a growing e-commerce platform. The business specialises in handcrafted footwear and accessories from leading independent designers and makers across Europe and New Zealand, with collections curated around quality, craftsmanship, and design-led product.

As an independent, family-owned business, the team works closely together across all areas in a collaborative environment where initiative, care, and a genuine passion for product are valued.

We are looking for a capable, business-minded Store Manager to lead the team and support the continued growth of the business. This is a hands-on role suited to someone who enjoys being on the shop floor and taking ownership of both sales performance and day-to-day operations.

Reporting directly to the owner, you’ll oversee the daily management of the store and sales team, and contribute to product sourcing and brand research, with potential involvement in both local and international buying. While retail management experience is ideal, we are open to driven individuals with a passion for retail from a variety of backgrounds.

Key Responsibilities

  • Lead the team on the shop floor, supporting both sales and customer experience

  • Coach and develop staff in product knowledge, styling, and selling skills

  • Monitor store performance and guide the team to achieve sales targets

  • Oversee store operations, including stock, visual merchandising, and online orders

  • Build and maintain strong customer relationships, creating loyal, returning clients

  • Support the recruitment, training, and development of staff

To succeed in this role, you will be:

  • A confident manager with a strong understanding of sales and customer service

  • Organised and efficient, able to prioritise, delegate, and stay calm under pressure

  • Commercially aware, with an interest in improving performance and results

  • Customer-focused, with a genuine care for creating a great experience

  • Someone with a strong eye for fashion, particularly in luxury footwear and visual merchandising

  • Strong in your belief in the product, quickly building knowledge and confidently communicating its craftsmanship, story, and value

  • Able to build a supportive, motivated team culture where people are encouraged to do well

  • Interested in the broader business, with curiosity around areas such as e-commerce, marketing, or operations

The Opportunity

  • A genuine opportunity to grow with the business and evolve your role over time

  • Exposure to buying, product, and broader business strategy, including sourcing new and unique products

  • Work closely with the owner in a collaborative environment where ideas are valued

  • Above-market, competitive salary package

  • A supportive, team-focused culture built on mutual respect and high standards

  • Staff wardrobe and product benefits

  • Tuesday to Saturday schedule

If you enjoy working in a design-led retail environment and are looking for a role where you can take ownership, contribute ideas, and make a difference, we would love to hear from you. Please email Bindy Williams-Lough at Bindy@frameconsulting.co.nz