E-Commerce & Digital Coordinator | Stella+Gemma

• Central Auckland head office

• Variety across e-commerce and digital

• Join a growing NZ fashion and lifestyle brand

We are working with Stella+Gemma, a much loved New Zealand fashion and lifestyle brand known for bold prints, rich textures and trend-led collections sold across New Zealand, Australia and beyond. With a strong retail and wholesale presence and a real focus on getting the customer experience right, this is a great chance to join their head office team in Parnell at an exciting time for the business.

This role sits right at the centre of everything. You will be the one making sure product, website and performance data is accurate across their systems, so the business runs smoothly from the moment stock comes in through to the moment it sells. You will be working closely with warehouse, finance, marketing and leadership, so it is varied and you will get exposure across pretty much every part of the business.

What you will be doing

• Looking after product setup and inventory data, including SKUs, barcodes and variants

• Uploading and maintaining products on Shopify and keeping everything consistent with the ERP system

• Managing wholesale product uploads and pricing through Brandscope

• Managing website updates like banners, landing pages and campaigns

• Writing and optimising product descriptions so they work for SEO and read well for customers

• Pulling together weekly e-commerce performance reports and using GA4 to track traffic and conversion

• Managing and tweaking Klaviyo email flows across a few different markets

• Helping out with direct-to-consumer customer enquiries when needed

• Managing online returns processing and system updates

What you will bring

• 1 to 3 years experience in e-commerce or digital coordination

• Experience in fashion, retail, wholesale or a product based business is a real bonus

• Comfortable in an ERP or inventory system, Acumatica or MYOB Advanced is highly regarded

• Solid Shopify experience, both product uploads and website management

• Experience with Brandscope or a similar wholesale platform is a real plus

• Working knowledge of Klaviyo or something similar

• A sharp eye for detail and genuinely good analytical and problem solving skills

• Happy working independently but also love collaborating across a team

What is on offer

• The chance to be part of a much loved, growing NZ fashion brand

• Exposure across e-commerce, marketing, wholesale and finance, so heaps to learn

• A supportive, collaborative team

• Competitive salary based on experience

• Paid birthday leave

• Generous staff discount

• Genuine career growth opportunities as the business keeps growing

If you are someone who loves keeping things accurate, organised, and running smoothly behind the scenes, we want to hear from you. Reach out to Bindy Williams-Lough at bindy@frameconsulting.co.nz for a confidential chat.